If you’ve ever booked a serviced apartment online, you’ve probably wondered who’s really behind the listing. Is it managed by a real local team — or a faceless platform hundreds of miles away?
At Urban Apartments, we’re proud to say it’s 100% us. Our small, hands-on team is based right here on Park Street in Bristol, just a short walk from all of our Bristol apartments. We buy, redesign, build, book, and manage every single property ourselves. That means when you stay with us, you’re not dealing with a third-party agency, you’re dealing with real people who know every detail of your apartment, from the layout to the best nearby coffee spots.
Because we handle everything in-house, we can make sure your experience feels personal. You’re never “just another booking.” Whether you need help checking in, recommendations for dinner, or an extra set of keys, our team is close by and ready to help.
So when you book with Urban Apartments, you’re not just booking an apartment — you’re booking peace of mind, knowing there’s a friendly local team looking after you and your stay, every step of the way.
Published: 10.11.25 by Phoebe Clutton
